Question 1

How do I manage multiple client tenants?

Accepted Answer

One dashboard, all clients. Connect each client's M365 or Google Workspace via OAuth, and they appear in your unified console. Switch between tenants instantly, or view aggregated security metrics across your entire client base.

Question 2

How long does it take to onboard a new client?

Accepted Answer

Under 5 minutes. Send the client an OAuth consent link, they click approve, done. No agents to install, no firewall rules, no scheduled maintenance windows. The scan starts immediately.

Question 3

How does pricing work for MSPs?

Accepted Answer

Per-user, per-month. No minimums, no long-term contracts. You pay only for active users across all connected tenants. Volume discounts kick in automatically as you grow. Check the pricing page for current rates.

Question 4

Can I generate reports for my clients?

Accepted Answer

Yes. Export PDF or CSV reports showing security posture, risky apps, user activity, and remediation history. Schedule automated monthly reports or generate them on-demand before QBRs.

Question 5

How do I get notified when something goes wrong?

Accepted Answer

Email, Slack, Teams, or webhook—your choice. Set thresholds per client or globally. Critical alerts (compromised accounts, mass file sharing) fire immediately. You can also push alerts directly to your PSA for ticketing.

Question 6

What data does Cyflow actually access?

Accepted Answer

Metadata only. We see file names, sharing permissions, app connections, and user activity logs. We never read file contents, email bodies, or message text. All data stays encrypted in transit and at rest.

Question 7

What happens when a client leaves?

Accepted Answer

Disconnect their tenant with one click. We immediately stop all API access and delete their data from our systems within 24 hours. You get a confirmation email when deletion is complete.

Question 8

Can I white-label Cyflow for my clients?

Accepted Answer

Not yet. We're focused on the MSP dashboard experience first. White-label client portals are on the roadmap—contact us if this is a priority for your business.

Frequently Asked Questions

Questions MSPs Actually Ask

Ready to Secure Your Cloud?

Frequently Asked Questions

Questions MSPs Actually Ask

1How do I manage multiple client tenants?

2How long does it take to onboard a new client?

3How does pricing work for MSPs?

4Can I generate reports for my clients?

5How do I get notified when something goes wrong?

6What data does Cyflow actually access?

7What happens when a client leaves?

8Can I white-label Cyflow for my clients?

Ready to Secure Your Cloud?